Full-Time Practice Coordinator – Kogarah Veterinary Hospital

Are you an experienced administrator with strong organisational and leadership skills? Kogarah Veterinary Hospital is looking for a Full-Time Practice Coordinator to join our team and oversee the efficient running of our practice’s administrative functions. This role is perfect for someone who thrives in a busy environment and is passionate about supporting the operational side of a veterinary clinic.

About Us:

Kogarah Veterinary Hospital is a leading veterinary clinic dedicated to providing the highest standard of care for pets. Our practice prides itself on its professionalism and a team that is dedicated to delivering excellent client service. As our Practice Coordinator, you will play a crucial role in ensuring that everything behind the scenes runs smoothly.

Your Role:

As the Practice Coordinator, you will be responsible for managing and streamlining all administrative processes that ensure the clinic operates efficiently. You will support both the veterinary team and clients through effective scheduling, resource management, and communication. Key duties will include:

  • Administrative Management: Oversee day-to-day operations, including appointment scheduling, patient records management, and client communication. Ensure that all administrative procedures are followed accurately.

  • Staff Coordination: Assist with staff scheduling, timekeeping, and managing the day-to-day workflow of the team. Work closely with senior staff to ensure adequate coverage for all shifts.

  • Financial Administration: Handle invoicing, billing, and payments, ensuring all financial processes are accurate and up-to-date. Track accounts receivable and assist in managing the clinic’s budget.

  • Inventory Control: Manage the ordering and stocking of medical supplies, pharmaceuticals, and office materials. Ensure the clinic is well-equipped and supplies are efficiently maintained.

  • Client Relations: Ensure a high level of client satisfaction through clear communication, managing appointment reminders, and addressing any administrative concerns from clients.

What We Are Looking For:

  • Experience: Minimum of 2 years in an administrative or office management role, preferably within a veterinary, healthcare, or similar environment.

  • Skills: Strong organisational skills with the ability to prioritise and manage multiple tasks. High attention to detail and problem-solving abilities.

  • Communication: Excellent written and verbal communication skills with the ability to interact with staff, clients, and suppliers in a professional and friendly manner.

  • Leadership: Ability to coordinate staff activities and foster a positive, collaborative work environment.

  • Passion for Administration: A genuine interest in operational management and a proactive approach to improving efficiency in a veterinary setting.

Benefits:

  • Competitive salary based on experience.

  • Supportive and dynamic team environment.

  • Opportunities for professional development and career progression.

  • Employee discounts on services and products.

  • Flexible working hours to ensure work-life balance.

If you’re looking for a rewarding role in a fast-paced veterinary practice, we’d love to hear from you!

How to Apply:

Please submit your resume and cover letter, highlighting your administrative experience and why you’d be a great fit for this role at Kogarah Veterinary Hospital to steph.delmeida@vet.partners